Refund Policy

Unless the law governing your purchase requires otherwise, an initial plan payment, renewal, or credit-pack charge is non-refundable after it completes. The rule applies whether or not you have started using the associated credits.

Plans renew on the interval selected at checkout. Cancel before the renewal date to prevent the next charge. After cancellation, the paid plan usually remains usable until its current period ends; cancellation does not undo an earlier payment.

A one-time pack adds credits without starting or upgrading a subscription. Pack credits currently stay in the account until used. A remaining or untouched balance is not, by itself, grounds for a cash refund.

For a task that our platform records as failed due to a technical error, we restore the deducted credits to your SeedAI Music balance. This lets you try again and is separate from a refund of the payment used to obtain credits.

Tell us promptly about duplicate charges, an amount that does not match checkout, or a transaction you did not authorize. Provide the receipt or transaction ID, date, account email, and relevant details. Never email complete card credentials.

Consumer law may create cancellation, refund, or defect remedies that this policy cannot exclude. We will review a request under the rules applicable to the transaction when you identify the purchase and explain the claimed basis.

For a payment review or policy question, write to the support address below. We may request reasonable verification before discussing an account or transaction.